Sunday, December 13, 2009

This month’s winning wizard

After much discussion and review, gStepOne.com has pleasure in announcing that Liesel Fynn, a Payroll Officer based in Melbourne Australia has won this month’s WizardWiki wizard of the month with her wizard: How to Create a Custom Ringtone for Your iPhone From an MP3 File. 

This was Liesel’s first wizard, created using the gStepOne Google Wizard writer, netting her a cool $1,000.

Liesel decided on the wizard after struggling to create a custom ringtone for her iPhone using instructions on the net.  “They were vague and frustrating, and left out a key step.  All I wanted was a new ringtone!  I thought if I was having trouble, then so were other people.  Then I saw some of the wizards on WizardWiki and decided to write my own.”

Leisel's wizard steps you through the process, with clear, simple instructions, including screen shots, multiple pathways that ensure you get the job done no matter how you are approaching the task. Check it out by clicking on the map.

While you're there check out some of the other technology wizards, including how to tether your iPhone or how to Setup and configure your Google Apps for Small Business.

The standard of entries was very high and the decision was quite difficult. However, the judges’ decision was unanimous: Liesel’s wizard scored highest on four of the seven criteria:
1. Popularity of the Wizard
2. Topicality of the Wizard
3. Usefulness and applicability of the Wizard
4. Quality of the Wizard design and writing.

Said chief judge Lino Rizio: “Liesel’s wizard is a good example of what a wizard should do: it enables you to do something you couldn’t do previously without expert help: in this case, once you have completed the wizard, you have updated your ring tone. It is with pleasure that we credit US$1,000 to Leisel’s PayPal account.

Liesel did it, now it’s your turn! The December/January competition has started and closes on 9 January. Start mapping out your wizard today: who knows? It could win you US$1,000!

Regards,

Your gStepOne Team

Tuesday, December 8, 2009

The best laid plans…

We’ve had an interesting week!  It began last Thursday, when for an unknown reason our hosting company shut down our gStepOne registration server.  As a consequence, everyone who registered for a gStepOne account on Thursday until early Monday had zip response.  We review account creations on Mondays, and as soon as we discovered the problem we had it fixed.  Sorry for the delay and the hassles (yes, we now review account creations daily). 

Also on Monday, we discovered that some the links to our training videos had been reset to point to the gStepOne home page.  Again this has been fixed and the training is now back online. 

Again, sorry for the hassles.  Please let us know if you have ANY problems with any of our sites. 

Regards and thanks for your patience,


The gStepOne Team

Tuesday, December 1, 2009

gStepOne.com named a finalist in the 2009 Anthill Cool Company Awards


GStepOne.com has been named a finalist in the ‘Commercial Creativity’ Award at Anthill’s 4th Annual Cool Company Awards, held in Southbank, Victoria, on Thursday 26th November.

GStepOne.com is a free Google wizard writer that enables users to harness the power of Google’s online applications and tools to create simple, publicly available tutorials. It is ‘lite’, free version of its flagship WorkScript system, developed in response to the growing trend towards web-based resources and designed for rapid business process activation and change in small to medium-sized businesses.

“Wordware should be very pleased with its success,” said James Tuckerman, Editor-In-Chief, Anthill Magazine. “Though not a winner this year, making the final three in their category is an outstanding achievement; the Cool Company Awards attracted over 350 nominations from some very cool companies from all across Australia.”

The Anthill Cool Company Awards were launched in 2006, as a way to acknowledge and celebrate Australian companies that are doing things differently to bring about positive change.

The Commercial Creativity Award recognises a project rather than a company per se. It celebrates creative, “outside-the-square” solutions that deliver on a project brief.

The national awards were held at a Cocktail Ceremony at the spectacular Melbourne Recital Centre on Thursday 26th November 2009, where category winners and the ‘Coolest Company Award’ were announced.

Monday, November 23, 2009

With Version 2.4 of gStepOne you can make your wizard a world-wide resource!


With Version 2.4 of gStepOne, you can simply right-click on a wizard (a green circle) to publish it to WizardWiki.net.

Once on WizardWiki.net, it becomes available for use world-wide, and is eligible for the US$1,000 prize for the best wizard for the month. 

So don’t delay: create and publish your wizard today!


We have also updated the online help on the mapping screen and the User Guides at the gStepOne website.

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Wednesday, November 4, 2009

Launched: WizardWiki and US$1000 for the best wizards!

Hot on the heels of being named in the Top 10 Google Apps for business, come two big news items for wizard writers!

1. We have launched WizardWiki.net, a collaborative project that is building a worldwide repository of computer-based wizards.

2. To mark the launch we are announcing an exciting new contest, where gStepOne Wizard Writers can win US$1000 for best wizard uploaded each month.

What is WizardWiki? It’s like Wizard Central. Anyone who has developed any kind of wizard can upload or link it to WizardWiki. And anyone who needs a wizard to do a task can find it on WizardWiki. The site also acts as a matching service for people wishing to commission Wizards from the gStepOne Wizard writing community.

Why the contest? The contest is designed to enable Wizard Writers like you to showcase your skills and win cash. It’s easy to enter: create a wizard using gStepOne, release it to WizardWiki and you are automatically eligible to win!

There’s no limit to the number or kind of wizard you can create: for business, for clubs, for community organisations, or just for fun.

The $1000 prize is guaranteed every month and it’s only available to gStepOne account holders. Winners are chosen based on:
• Popularity
• Number and quality of inbound links to the Wizard
• Topicality of the Wizard
• Usefulness and applicability of the Wizard
• Quality of the Wizard design and writing
• User response to your Wizard, including positive reviews and comments
• Degree of specialization of the Wizard.

WizardWiki is located at www.wizardwiki.net.


So, don’t delay! The first contest closes November 30. Start creating your wizards today!

We look forward to your entries, and good luck!

Wednesday, October 21, 2009

Just what IS a computer wizard?

One of the difficulties with new technology is getting your story across. We've been trying to explain to friends and potential gStepOne users outside the computing environment for a while now what a computer wizard is.

So, for our friends, relatives, new users and everyone else who may be wondering what they are all about, we have created a one minute video to help explain computer wizards.

Thursday, October 15, 2009

gStepOne now a Top 10 Great Google Apps add-on for business

gStepOne is now a Top 10 Great Google Apps Add-ons for business and the enterprise, as chosen by NetworkWorld’s Google Subnet Blog. Says author of the report, Julie Bort:

gStepOne by WordWare is a wizard generator that helps you create a business process workflow that is tightly integrated with your Google Apps. Better still, it can also integrate with many other Google Services like YouTube, Picassa, Calendar, Gmail, Maps and Search. GStepOne helps you plan each step and track the progress of the task.

Once created, the Wizard lets others easily perform the workflow operating. It has applications with training, collaboration ... anytime multiple steps are needed to perform a task by multiple people. Some examples include writing contracts or proposals, creating budgets, managing travel.

Commercial workflow and business process engineering applications used to cost corporations as much a million dollars back in the day. Apps like gStepOne show how much cloud computing, and in particular, Google's cloud services, have made expensive workflow and business process reengineering projects a thing of the past.

From all of us here at gStepOne.com, many thanks to Julie and to the Google Subnet Blog for the review and the recognition. And congratulations too to the other nine developers - there are some great apps there! (check out the slide show.)


Monday, September 21, 2009

What are wizards and why are they useful?

Every now and then someone new to gStepOne asks “What is a wizard and why are they useful?" and "Why would gStepOne be valuable to my organisation?".

What is a Wizard?
A wizard is a procedure or process that has been recorded and converted into an interactive helper using computer software. It is designed to guide users down preset paths, providing the knowledge and the tools needed for them to produce a specific outcome. It does not do the task for the user; it enables the user to complete a task the way the task expert usually does it.

Why are Wizards valuable?
To understand the value of a wizard we must first understand the two types of knowledge always present in organisations: Tacit Knowledge (the kind we carry in our heads) and Explicit Knowledge (knowledge that has been written down or codified in some way so that it can be shared with others). For an organisation to survive and prosper, it must be constantly converting its tacit knowledge to explicit knowledge.

This is because in most organisations, creative people are constantly developing new techniques and processes in response to changes in their environment. When first developed, these new and valuable assets are available only as tacit knowledge. For the organisation to get value from this new knowledge, it must make it transferrable to all staff as soon as possible: it must make it explicit.

A wizard is the perfect example of explicit knowledge – knowledge that has not only been codified but transformed into an interactive guide so that untrained staff can do the task like the expert.

That’s why wizards are so valuable to an organisation.

Before wizards.


After wizards.




Why would gStepOne be valuable to my organisation?
In the past, wizards have been hard-coded by programmers in consultation with the expert, using either specialist programming languages, or macros in products like MS Excel. Development was slow and expensive, and even the smallest change required another session (or sessions) with another programmer. gStepOne has changed all this. Experts can do it themselves. They need no programming skills to create or modify a wizard. Wizards can be created within a few hours, tested and released within days.

So, why is gStepOne so valuable? gStepOne is key infrastructure; it supports the continuous conversion of tacit knowledge to explicit knowledge within an organisation.
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Monday, August 24, 2009

gStepOne becomes part of University KM Curriculum

We have just released a series of free Knowledge and Process Management tutorials designed to dovetail into Higher Education and University IT degree and diploma courses. The tutorials step students through a real-world scenario to convert unstructured knowledge and process data into interactive Google wizards.


The tutorials were jointly developed by Monash University’s Faculty of Information Technology and Wordware (gStepOne’s developer). Monash is one of Australia's premier universities, and Wordware has been a sponsor of the university’s Virtual KM Lab for over seven years.

Under this arrangement, Wordware’s WorkScript Knowledge and Process Management Platform has become an integral part of the Faculty’s undergraduate and postgraduate Information Management and Knowledge Management programs.

Last year, Monash University was the first to incorporate gStepOne and the tutorials into these programs.

The Faculty’s Associate Dean Research Training, Dr Frada Burstein said “We were very pleased to introduce gStepOne in teaching Information and Knowledge Management last year. Teaching students how to map processes and create wizards using gStepOne provides them with a real-world understanding of the nuts and bolts of Knowledge Management technology and its value to an organization.

Students analyze knowledge and process data during the tutorials and use gStepOne to draw maps of the tasks they identify by dragging and dropping step shapes onto a page. gStepOne Googles the web for supporting “How to” information, training, pictures, videos, maps, blogs, etc. for each step and generates the wizard.

The wizard is then available to guide and support others when they need to do the task.


“gStepOne and these tutorials underpin the practical cutting edge nature of our programs,” Dr Burstein said.

The tutorials are available to download for free at: www.gstepone.com/support. Students can register free for gstepOne at www.gstepone.com/register.

Wednesday, July 15, 2009

gStepOne now has Live Help!

gStepOne now has Instant Messaging from IntelliLiveHelp for live help or support.







You simply click the LIVE CHAT button whenever ‘ONLINE' i s displayed and you can be in touch with a gStepOne developer or wizard designer instantly.









To start your LIVE CHAT, go to http://www.gstepone.com/support.aspx, or click Support on the mapping gStepOne page. We look forward to hearing from you!

If we are ‘OFFLINE’, don’t worry! Click the LIVE CHAT button to send us an email and we’ll get back to you as soon as possible.


The gStepOne Team
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Wednesday, July 8, 2009

GStepOne gets a new logo!


Over the last week we have held a logo design competition for gStepOne at 99design.com, and we have a winner:
We are delighted with the result, created for us by Jamie Peters of JP Design in New York. The elegant Arista font, the vibrant colors and new fresh logo that is both a process and a person reflect our unique approach to activating processes for people.

Our new logo will be rolled out to the website and the production system over the next few days.

Monday, June 29, 2009

Version 2.3 of gStepOne is simpler, easier and faster!

We’ve made some serious under-the-hood changes that have:

  1. Improved the overall speed of and performance of the system, by hosting gStepOne on a faster server
  2. Made big changes to the canvas (working area used to define wizards):

    Increased size
    . Some of our users felt that the canvas was too small, so we have expanded it. You can now use your screen width and height up to 5000px x 5000px – plenty of room to play with!

    Improved scrolling. The canvas now has scrollbars to move about. This is much faster than the previous method of using the navigation buttons.

    User-definable sizing. You can now define canvas size using the Canvas Size button
  3. Made it faster to Add Google Apps Resources. You can now retrieve Google Docs by folder, sub folder or all documents.
  4. Enhanced the Link It function. You now have an additional Link It tab that filters results from http://www.docstoc.com/.

For a full list of Version 2.3 enhancements, please go the gStepOne Forum (you can read all messages, but you have to register before you can post).

We have also updated documentation at the gStepOne website.

If you haven’t played with gStepOne for a *while, now is a good time to check it out!

*Note: If you haven’t used gStepOne for more than three months, your account will have been placed on hold. Send us a quick email to have it reactivated.

--OO--

Thursday, June 25, 2009

Innovative new gStepOne website

We have just released our new gSO website with a great new look and even better content.




















Check it out and let us know what you think!

Sunday, May 31, 2009

Sun's social web KM system - powerful and exciting

Very interesting KM article from Forrester Research: Sun Learning Exchange: Indeed, What If Work Meant Community?

This could be the innovation Knowledge Managers have been waiting for to support their tactical KM processes: using the Social Web culture to enable all staff / stakeholders to capture, use, learn from, update and contribute to the knowledge base of an organisation.

Of course, this much more dynamic, knowledge base would also be a high quality feedstock for gStepOne work wizards.

Monday, May 25, 2009

gStepOne team shows off their 2009 CeBit Award

Well, a picture is worth a thousand words, so here we have over three thousand words about our 2009 CeBIT ZDNet Emerging Innovation Award.



Very nice to touch and hold!

Both the trophy and the certificate are on proud display in our foyer.


Visitors are most welcome to drop by and admire them!

Thursday, May 21, 2009

gStepOne: Testing Your Wizard, the video (in HD)

We’ve been a little slow in uploading the last two training videos mentioned on the gStepOne website and mapping screen. Sorry about that. The delay was, as always caused by conflicting priorities and demands.

However, good things come to those who wait. Today, here, now, we announce the release of the first of the missing videos, Testing Your Wizard, available in High Definition on YouTube.

As usual, we appreciate all feedback, posted either here as comments or on the Forum.

Tuesday, May 19, 2009

Bigger, brighter color cartoon version of gStepOne story

Just released, a bigger, brighter color cartoon version of the gStepOne big picture. View it it shiny HD (just click the HD button below the picture). This is our first HD production, and it can only get better.

Check it out!

Wednesday, May 13, 2009

gStepOne Google wizard writer wins 2009 CeBit Award

Last night (13 May) gStepOne won the 2009 CeBIT ZDNet Emerging Innovation award!

Audio of the announcement is also available.

Of course, we are delighted at receiving this recognition! We have been developing and evolving the system for about a year, and we launched it in Feb this year. The judges were unanimous, and highly complimentary of gStepOne, and its ability to take process maps and in-context knowledge and generate online wizards. The innovative nature of the product and its across-the-board application for business, government and community groups were strong factors.

We give special thanks to everyone at gStepOne and to ZDNet and CeBIT!

Monday, May 11, 2009

Pitch video for the ZDNet Australia & CeBIT Emerging Innovation Award

Here is a 1-minute pitch video about gStepOne for the 2009 ZDNet Australia and CeBIT Emerging Innovation Award. No time for voiceovers here!

Thursday, May 7, 2009

Why would anyone in the service sector need gStepOne?

Good question!

Last week I decided that I would get an I-Phone. They get great press and my business partner loves his. Like me he was out of contract and decided it was time to upgrade. Our Telco (name starts with V) set him up within a few minutes. "All you need is some ID and our password, and they'll start you on a new contract" Says he.

OK! Come Saturday afternoon, I walk into the shop. When I explain what I wanted, the guy asked for the business password and my driver's licence. I give them to him. Oh, says he, I'm not sure about this; I'll make a phone call. No, I can't give you a phone today. I also need a recent letter from a utility addressed to the business as proof of business address. OK says I, I'll come back tomorrow (Sunday).

Next morning I go to work, pick up a couple of letters and arrive at the Telco around 11am. Different guy, but no problem! "What color phone would you like?" We do the paperwork, and oh, there is a new plan the other guy didn’t tell me about, much better than the old one. Looks good to me. He calls to activate the phone. No Can Do: the new plan doesn't start until tomorrow (Monday). I like this plan, so I decide to come back Monday lunchtime.

Monday arrives and at lunchtime, so do I. Different guy again. Yes, all the paperwork is here, let's activate. Oops, No Can Do. First you need a letter from an owner of the business to say you can set up the contract. "I am an owner" Says I. "You still need a letter." Gaaa! At that point I walked out.
I still don't have an I-phone.

How many times a day, in how many businesses, government departments, councils, banks, clubs, and organisations does something like this happen? patchy or lousy service because staff don’t know the process, or the latest process? Don't blame the service people - they can't know everything, especially when the rules and procedures have such short use-by-dates.

They need an enabling infrastructure with interactive, easily updated wizards, so they can learn and do at the same time. So that they can deliver service like an expert, without the expert being there, without calling the expert, without being the expert.

That’s why everyone in the service sector needs gStepOne!

Monday, April 20, 2009

Version 2.2 Released!

They just keep coming! Lots of new functions, including the ability to generate entire wizards
using only the resources of the web. In summary, V2.2 enhancements include:

  1. Enhanced Link IT button. Use the enhanced Link It button on a Step dialog to add both the web search results and the Custom Resource details.
    The search results are now categorised in to tabs, each tab groups a different search location. This provides a more efficient way of locating the required resource.
    The search result lists contain a ‘Use It’ link, which when clicked populates the Custom Resource details panel with the details of the URL. The ‘Use It’ option only applies to the top level URL.
  2. Scrollable Resource list. The Resource list now uses a scrollbar to scroll long lists (vs the scroll icons that were placed in the lists margins). This has dramatically improved the usability of the resource list.
  3. Dialog design. Some of the dialogs have been updated to give them the same ‘look and feel’ as the rest of the application, providing a more consistent user interface. The differences were only subtle so you may not have noticed them, but we did!
  4. Wizard View button. The view button in the Manage Wizards panel has been updated to enable/disable appropriately. As the selected Wizard in the Wizard list changes, the view button now enables/disables depending on whether the selected Wizard is currently being viewed or not.
  5. Optimised Performance. Improved the coding logic which has increased the applications over-all performance, especially the loading/viewing, saving, checking-in and checking-out of Wizards.

For a full list of Version 2.2 enhancements, please go the gStepOne forum (you can read all messages, but you have to register before you can post).

The release also includes updated documentation at the gStepOne website.

Tuesday, March 31, 2009

Where did gStepOne come from?

We started with documentation and training, moved to Knowledge Management, Business Process Management, interactive wizards and thus to GStepOne.

Wordware began as a documentation and training company. Before long it became clear that documentation and training were part of a larger picture, about knowledge. We used these definitions to help clarify our thinking:

  1. Data: Facts out of context. eg, it will be 30 deg C today, or the train arrives in 5 minutes. (Data is thus of minimal value.)
  2. Information: Data organised in a way that has a potential for meaning. eg weather details recorded and organised by date, or a train timetable. (Information has potential value.)
  3. Knowledge: Data or information that enables the receiver to produce an outcome of value. eg knowing the weather to expect, I can plan a picnic, knowing when a train departs and arrives, I can catch the right one. (Knowledge has high value).
No matter how well organised it is, without a recipient, information is NOT Knowledge. A good working definition of knowledge is information that enables me to do something I couldn’t do before.

Google transforms information into knowledge every day. If I need to know something before I can act (eg what’s gStepOne’s web address?), I Google it. Google delivers the knowledge (the address) and I take the action. Before I asked for it, the web address was just data; for the time I needed it, it was knowledge.

These definitions gave us a clear understanding of what knowledge is, and led to the insight that: the fundamental objective of knowledge is action.

So we moved into Knowledge Management, where our objective was to manage and leverage our clients’ intellectual capital to increase their outcomes of value.

However, there was a challenge: we could only transform information into knowledge if we knew what information each recipient needed before they asked for it. How could we anticipate this?

The answer and our second insight was the business process. All staff are employed to add value by doing things. By performing known tasks within processes that deliver value to the business and its clients. If we know the processes people perform, we can provide the knowledge they need to perform them.

So we restructured our services to provide documentation and training in the context of Business Process Management (BPM). Since business processes are multi-path, with different actions required for variable circumstances, we moved from passive delivery to interactive delivery via electronic wizards created with our custom-built WorkScript wizard engine.

WorkScript wizards are like an electronic coach that actively helps people complete tasks. Unlike traditional support methods, they help people learn on the job, for less cost, and in a fraction of the time required using traditional documentation and training. They lift performance, and enhance consistency.

We created a standard structure for the documentation and training to support each step, which can include up to three elements:

  1. Advise Me –brief work instructions (typically 1-2 paragraphs) about how to do the step.
  2. Show Me –educational or training material (like presentations, videos, online tutorials) .that help users better understand the task.
  3. Inform Me –useful extra information, like an expanded description, a policy, guidelines, etc.
By their nature, our wizards present knowledge in a minimalist format, delivering just enough to do the work, so that it can be absorbed and understood and acted upon at a glance. Wizard design reverses the common misconception that job support information is a collection of all the available facts. Wizards are the result of a distillation of information and resources, so that they provide only what is needed to help people do each step in the shortest possible time.

The introduction of wizard technology had another major effect. Since wizards are used for actually doing the task, not just reading about it, we introduced the Do It button – initiates the tool or application needed to complete the step enabled with the appropriate functionality.

Our next logical step was to move to the web, to make wizards available to anyone, anywhere. So we developed gStepOne. The ideal platform for gStepOne was the Google search engine and its associated Applications and tools. Each wizard designer can tap into nearly a trillion pages of content, which forms the primary documentation and training base for the system. They can also add their own instructions, or information from their own sources, and use tools and services from Google, the web, Microsoft, etc.

gStepOne was launched in Jan 09 and already we have hundreds of users around the world. We want thousands. Once it reaches a critical mass, a tool like gStepOne can change the web from informer to enabler; from information server to Worldwide Wizard.

gStepOne Team

Monday, March 30, 2009

Let’s start a conversation!

Lots of our users have made suggestions for new features and changes, and we’re listening.

We’ve set up an idea sharing page at Share gStepOne Ideas, or click on the Share Ideas box on the gStepOne website. Tell us what you want us to do. We’re right into crowdsourcing! Suggest ideas, new functions, criticise, discuss and vote on your favourites.

Then check out the best ideas, implemented in the next release.

We are looking forward to hearing from you.

gStepOne Team

Tuesday, March 24, 2009

Is gStepOne a Virtual Assistant?

More like a guide and a helper. gStepOne generates wizards. A wizard can be defined as an interactive procedure or process mediated by a computer. It is designed to guide users down preset paths, providing the knowledge and the tools needed for them to produce a specific outcome. It does not do the task for the user; it enables the user to complete a task in an expert fashion.

A true Virtual Assistant (VA) or Intelligent Software Assistant is designed to do the task or part of the task for the user. These systems, when they arrive, are expected to act as aides, actually doing simple jobs, like booking flights, making appointments, etc. (see MIT Tech Review for the current state of play). Most VAs are being developed using Artificial Intelligence (AI) software and are designed to mimic the self-awareness and mental abilities typically associated with the human mind.

Providing AI-based virtual support requires a significant effort in identifying and programming for all possible contexts. As a result, most AI-based VAs handle only a small set of tasks. Furthermore, increasing this number is limited by the availability of specialist programmers and the knowledge that they can develop and codify.

Our development approach is quite different. gStepOne is designed for people with no programming skills, who wish to share their expertise to create a wizard for any task. Collectively, the wizards become a resource that helps people produce tangible outcomes. Each can then be called as required by AI-based Virtual Assistants like Siri and Bot├ęgo, or by Google, an embedded link or any other method.

While the techniques for producing gStepOne wizards and Virtual Assistants are similar, gStepOne’s objectives are less ambitious: it enables people to do the task, it does not do it for them.

Monday, March 23, 2009

Version 2.1 Released!

With this release, gStepOne users can produce Wizards even faster! You can now:
  1. Copy tasks to new or existing wizards
  2. Google the web for supporting “How to” information, training, pictures, videos, maps, blogs, etc. as a high speed option for Advise Mes
  3. Filter Docs lists by folder.
For a full list of Version 2.1 enhancements, please go the the gStepOne forum (you can read all messages, but you have to register before you can post).

The release also includes updated documentation at the gStepOne website.

Thursday, March 12, 2009

Sample wizard released

We are constantly looking for ways to improve your gStepOne experience, especially in the early stages of use. Since many users have found that an example is a great way to get up to speed quickly, we have created a sample wizard: the Recruitment wizard.

For this wizard, we have defined the organisation structure, mapped the process, allocated conditions, created and linked resources and generated the wizard. A public version of the wizard is also available on the website homepage. Just click the Try the Wizard button on the page.

If you would like a copy of the Recruitment wizard, let us know at: support@gstepone.com and we will copy it to your account database. Please note however, that the structure of the gStepOne database is such that in loading the Recruitment sample, you will lose any wizards data you have entered into your current database. User, Business Unit, Group and Role details will remain unchanged.

All new accounts will receive the sample wizard automatically.

The gStepOne Team

Thursday, February 26, 2009

Version 2.0 Released!

The waiting is over! gStepOne is now fully operational with Chrome and Firefox. Version 2.0, uploaded today, has two major enhancements and a load of minor ones.

The Major enhancements are:

  1. Increased browser compatibility. gStepOne now supports the following browsers:
    IE 6.0 and above,
    Google Chrome 1.0 and above and
    Mozilla Firefox 3.0 and above.

  2. Naming wizard map shapes now resize to suit the text in the name. Shapes no longer require the user to place text on newlines in order to format the shape name neatly.

For a full list of Version 2.0 enhancements, please go the the gStepOne forum (you can read all messages, but you have to register before you can post).

The release also includes updated documentation at the
gStepOne website.

gStepOne Team

Wednesday, February 18, 2009

Another new Quick-Training Video Released

We have just released another short training video, on how to allocate resources to wizards.

Once allocated, these resources become the wizard facilities provided to the user when he or she works through the step.

Check it out on YouTube:
Attaching Resources to Wizard Steps.

Or for a higher definition version, go to:
http://www.gstepone.com/support.aspx

or click Training at the gStepOne mapping screen.


gStepOne Team

Monday, February 16, 2009

5 New Quick-training Videos Released

We have just released five short videos on how to create and link wizard resouces. Check them out on YouTube:

1. Identifying the resources you need
2. Creating Advise Mes using Draft It
3. Creating and linking to Google Docs resources
4. Linking to Google Apps resources
5. Linking to web resources

Or for a higher definition version, go to:
http://www.gstepone.com/support.aspx

or click Training at the gStepOne mapping screen.


gStepOne Team

Sunday, February 8, 2009

Version 1.5 released!

gStepOne Version 1.5 was released on Friday Feb 6, with a range of enhancements, including the addition of a termination icon, a Checkout undo function, a resources "Where-used" function and some bug fixes.

For a full list, please go the the gStepOne forum (login required):

http://www.gstepone.com/forums/forum_posts.asp?TID=5

The release also includes updated documentation at:

http://www.gstepone.com/support.aspx

gStepOne Team

Thursday, January 29, 2009

New Video: Creating wizard resources using DRAFT IT

We have just released a new gStepOne training video that shows how to use the DRAFT IT function to create and allocate gStepOne wizard Advise Mes. It's on YouTube, at:
http://au.youtube.com/watch?v=K8V5XNft8tU

Check it out!

Feedback most welcome

Expect several more over the next week.

gStepOne Team

Tuesday, January 27, 2009

gStepOne for Chrome (and Firefox)

In response to many queries, gStepOne is not yet compatible with with Chrome and Firefox because one of the components we use is not yet compatible. But that is all changing! The compatible component will be available within two weeks and will be included in our next version release (Version 2.0) late Feb.

gStepOne Team